Privacy Policy

Last Updated: July 31, 2017

Paper Balloon LLC is committed to preserving the privacy of those who visit the www.paperballoon.com website. This Privacy Policy describes how information about you is collected, used and disclosed by Paper Balloon LLC when you access or use the websites or blogs provided by us (collectively, the “Sites”) or otherwise interact with us. This Privacy Policy applies solely to information collected on the Site and is made a part of and incorporated into the Terms and Conditions.

This Privacy Policy communicates how, when, and why we gather information about our customers and what we do with it.

Paper Balloon LLC reserves the right to change or modify this Privacy Policy at any time and in our sole discretion. If we make changes to this Privacy Policy, we will provide notice of such changes, such as by sending an email notification, providing notice through the Site or updating the “Last Updated” date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy whenever you use or access the Sites or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

THIS PRIVACY POLICY DOES NOT APPLY TO OTHER WEBSITES TO WHICH WE LINK. YOU AGREE THAT YOUR USE OF THE SITE SIGNIFIES YOUR ASSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THIS SITE.

Collection of Information

Information We Collect Directly from You

We may ask you to provide personal information directly to us for various reasons. For example, we collect information when you register for a Paper Balloon LLC account, sign up for a subscription, subscribe to an email list, participate in a survey, contest, promotion or event, order or purchase products, communicate with us via third party social media sites, request customer support or otherwise communicate with us.

We may collect a range of personally identifiable information directly from you, including:

(a) Account Information, such as your name, email address, password, postal address, phone number, birthdate and any other information you choose to provide;

(b) Transaction Information, such as information about the Products you purchase, shipping and delivery information and information related to returns, refunds and cancellations. We may also collect and store limited payment information from you, such as payment card type and expiration date and the last four digits of your payment card number; however, we do not collect or store full payment card numbers and all transactions are processed by our third party payment processor.

(c) Information About Others, such as the names and email addresses of gift recipients when you purchase gifts through the Sites or invite friends or family to try the Sites or Products.

(d) Other Information You Choose to Provide, such as when you participate in a survey, contest, promotion or interactive area of the Sites or when you request technical or customer support.

In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual ("Aggregate Information").

Information We Collect from Other Sources

We may also obtain information about you from other sources and combine that with information we collect directly. For example, we may collect information about you when you post content to our pages or feeds on third party social media sites.

Use of Information

We will not share or disclose your information to anyone except as described in this Privacy Policy.

We use Personal Information to give you a better overall experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site and the Store, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site and Store.

We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information. In connection with their performance of services to maintain and operate the Site and the Store and certain features on the Site and the Store, certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

(a) With vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf;

(b) When you participate in the interactive areas of the Sites or interact with us on third party social media sites, certain information that you provide may be displayed publicly, such as your name, photos and other information you choose to provide;

(c) In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, rule, regulation or legal process;

(d) If we believe your actions are inconsistent with our Terms of Use or other policies, or to protect the rights, property or safety of Paper Balloon LLC or others;

(e) In connection with, or during negotiations of, any merger, acquisition, sale of assets or any business, other change of control transaction or financing;

(f) Between and among Paper Balloon LLC and any current or future parent, subsidiary and/or affiliated company; and

(g) With your consent or at your direction.

We also may share aggregated or de-identified information, which cannot reasonably be used to identify you.

Advertising and Analytics Services Provided by Others

Interest-Based Ads

We may allow others to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Sites and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on the Sites and other websites and better understand your online activity.

Customized Ad Campaigns

We may also work with third party social media sites, such as Facebook and Instagram, to serve ads to you as part of a customized campaign, unless you notify us that you prefer not to have information about you used in this way. For more information about how you can opt out of customized campaigns, please see “Your Choices” below.

Security

Paper Balloon LLC takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to or from us over the Internet. In particular, email sent to or from the Sites may not be secure, and you should therefore take special care in deciding what information you send to us via email.

Your Choices

Account Information

You may update, correct or modify information about you at any time by logging into your online account or by emailing us at hello@paperballoon.com. If you wish to deactivate your account, please email us at hello@paperballoon.com, but note we may continue to store information about you as required by law or for legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Sites.

Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at hello@paperballoon.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Contact Us

If you have any questions about this Privacy Policy, please contact us at

Paper Balloon LLC
3248 N Wolcott Ave
Chicago, IL 60657
hello@paperballoon.com