Please bounce around our list of frequently asked questions below.
If you still have questions, or just want to drop us a line, you can contact us at email@example.com.
What is included in a subscription box?
Your quarterly subscription box will include: 4 greeting cards w/ colored envelopes, 4 U.S. First Class stamps, plus 4 bonus sticker seals. All items come sealed in a protective cellophane bag, and packaged securely in a perfectly-sized box.
How do I know what cards I will receive each quarter?
For each subscription box, we will include a rotating variety of designs from our current Shop selection. You may visit My Account 2 weeks prior to each shipment to review the cards in your box, and swap out with any of the other cards from our Shop if you prefer a different mix. We'll notify you each quarter when your box is ready to preview and modify!
What if I want to add other items to my box?
You are able to add any additional items to your upcoming delivery with 15% off shop prices!
When are the boxes sent?
We will ship a box of greetings to you 1-2 days after you sign-up, and then again every 3 months thereafter. You can always visit My Account to see when your next box is set to ship.
What type of cards do you offer?
Our goal is to provide a great selection of happy cards that feature by-hand designs + artisan print. We are always working on the next designs to add to our collection, with a goal of providing our customers with a great selection of greetings for all life's occasions. We would love to hear from you if you have any feedback!
How can I cancel my subscription?
You can simply visit My Account and cancel your subscription with a few clicks. You can also cancel by reaching out to us at firstname.lastname@example.org.
Do you ship internationally?
We are working to add international shipping options soon!
How much is shipping?
Shipping is always free for subscribers. For non-subscribers, shipping is free for orders over $35, and $3.95 per order otherwise.
I am a designer – can I work with Paper Balloon?
We are always looking for talented designers who will fit into the Paper Balloon bunch! Please contact us at email@example.com.
Do you offer wholesale?
Please contact us at firstname.lastname@example.org if you are interested in carrying our line of happy greeting cards!