Please bounce around our list of frequently asked questions below.

If you still have questions, or just want to drop us a line, you can contact us at


What is included in a subscription box?

Your quarterly subscription box will include: 4 greeting cards w/ colored envelopes, 4 U.S. First Class stamps, plus 4 bonus sticker seals. All items come sealed in a protective cellophane bag, and packaged securely in a perfectly-sized box.

How do I know what cards I will receive each quarter?

For each subscription box, we will include a rotating variety of designs from our current Shop selection. You may visit My Account 2 weeks prior to each shipment to review the cards in your box, and swap out with any of the other cards from our Shop if you prefer a different mix. We'll notify you each quarter when your box is ready to preview and modify!

What if I want to add other items to my box?

You are able to add any additional items to your upcoming delivery with 15% off shop prices!

When are the boxes sent?

We will ship a box of greetings to you 1-2 days after you sign-up, and then again every 3 months thereafter. You can always visit My Account to see when your next box is set to ship.

What type of cards do you offer?

Our goal is to provide a great selection of happy cards that feature by-hand designs + artisan print. We are always working on the next designs to add to our collection, with a goal of providing our customers with a great selection of greetings for all life's occasions.

How can I cancel my subscription?

You can simply visit My Account and cancel your subscription with a few clicks. You can also cancel by reaching out to us at


Do you ship internationally?

We do not currently offer international shipping.

How much is shipping?

Shipping is always free for subscribers. For non-subscribers, shipping is free for orders over $35, and $3.95 per order otherwise.


I am a designer – can I work with Paper Balloon?

We are always looking for talented designers who will fit into the Paper Balloon bunch! Please contact us at

Do you offer wholesale?

Please contact us at if you are interested in carrying our line of happy greeting cards!